Terms of Service – Melovia India

These Terms and Conditions govern your use of the Melovia India website and the purchase of products from our online store. By accessing or using the website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing and using the Melovia India website and placing an order, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.

2. Product Information

2.1. Melovia India makes every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all content on the website is accurate, complete, current, or error-free.

2.2. Product colors and appearances may vary slightly due to differences in screen settings, lighting, and device displays.

3. Pricing and Payment

3.1. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

3.2. Prices are subject to change at any time without prior notice.

3.3. Payments must be made using the payment methods available on the website. Orders will be processed only after full payment is received.

4. Order Confirmation

4.1. After placing an order, you will receive an order confirmation email. This email confirms receipt of your order and does not constitute acceptance.

4.2. Melovia India reserves the right to cancel or refuse any order due to product unavailability, pricing or content errors, or suspected fraudulent activity.

5. Shipping and Delivery

5.1. Melovia India ships orders within India. International shipping, if available, will be mentioned separately.

5.2. Shipping charges and estimated delivery timelines are displayed at checkout.

5.3. Melovia India is not responsible for delays caused by logistics partners, weather conditions, government restrictions, or circumstances beyond our control.

6. Returns and Exchanges

6.1. Returns, exchanges, and refunds are governed by our separate Return and Exchange Policy available on the website.

6.2. To qualify for a return or exchange, products must be unused, unworn, unwashed, and returned in original condition with all tags and packaging intact.

7. Privacy and Data Protection

7.1. Your personal information is collected and used in accordance with Melovia India’s Privacy Policy.

7.2. By using the website, you confirm that the information provided by you is accurate and complete.

8. Intellectual Property

8.1. All website content, including text, images, graphics, logos, designs, and software, is the exclusive property of Melovia India and is protected under applicable intellectual property laws.

8.2. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

9.1. Users agree not to misuse the website in a manner that may damage, disable, or impair its functionality or interfere with other users’ access.

9.2. Any unlawful, abusive, or fraudulent activity is strictly prohibited.

10. Limitation of Liability

10.1. Melovia India shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the website or purchase of products.

11. Governing Law and Jurisdiction

11.1. These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

11.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.

12. Changes to Terms

12.1. Melovia India reserves the right to modify or update these Terms of Service at any time without prior notice.

12.2. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

Email: melovia.culture@gmail.com
Phone: +91 84277 72392
Address: Vasu Creation, Village Kakowal Road, Ludhiana, Punjab – 141007